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Delivery Information

If delivering to a business, you must include the business name in your delivery address. Rural Delivery addresses are not a problem. Unfortunately we are unable to send to a P.O.Box address.

We will send you a confirmation email at the time your order is accepted. You can expect to receive your order within five working days.

We use Fastway Couriers and send using Track and Trace, with signature required. If you're not at home when the courier calls, the courier will usually leave your parcel at your door or in your mailbox. If they don't think it is safe to leave, they will leave a card for you to arrange a delivery time.

We accept responsibility for parcels lost in transit before they are delivered to your home or business, provided we are notified within seven days. We cannot accept responsibility for your parcel after delivery has been made.

We accept responsibility for breakages in transit. If you experience a breakage please hold the item and packaging and advise us of the situation by telephoning 03 548 0840.

Freight is $6.90 (signature required).

 

International Customers:

Content ships within New Zealalnd only. Please telephone 03 548 0840 or emailcontent@xtra.co.nz if you would like to discuss purchasing any of our products.


 

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